Jul 28, 2014 → Agent 8 in Final Beta

Agent Usenet Support


12-May-2014 - 09:00AM PST - All APN Users

We have made a signifcant upgrade to our servers. If you have any problems logging in please check these two items:

  1. Make sure that in your newsreader (Agent or other) that the host/server name is news80.forteinc.com. Note that news<20,40,60>.forteinc.com are also acceptable. But if you are using a hard-wired IP address you won't be able to log in.
  2. Also in your newsreader make sure that your username is all lower case. For example, change "APN12345" to "apn12345".

Please feel free to contact us if you have any questions.


Tech Support

  • Use the APN Technical Support Form to ask a question or report a problem
  • Email support is free for all APN users. We will respond within one business day, Monday - Friday

Other Resources

  • Go to the APN FAQ for answers to frequently asked questions
  • Go to the Agent Support Page for support on the Agent Newsreader

Account Manager

  • Log in to APN Account Manager to change your password or service plan
  • Use the Account Manager to update your billing information or cancel your account
  • Go to the Managing Your Account section of the APN FAQ for more information