Agent Premium Newsgroups Support
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We provide on-going free email support for all APN service plans. Questions are answered within one business day, Monday - Friday.
Support Inquiries
Order Problems
If you encounter any problems when signing up for your APN subscription, send an email to APN Order Inquiries or leave a voice message at 866.969.2843. |
Email Technical Support 
To send an email to the APN Support Team use the APN Technical Support Request Form. |
Support Resources
Frequently Asked Questions (FAQ)
Go to the APN FAQ for answers to frequently asked questions about Agent Premium Newsgroups. |
APN Account Manager
Use the on-line Account Manager to manage your APN account:
- Change your NNTP access password
- Update personal information (e.g. email address, home address)
- Update billing information (e.g. credit card number and expiration)
- Change your service plan (e.g. tier level, renewal type)
- Cancel your account
For more information on the Account Manager, please refer to the APN FAQ. An entire section is devoted to managing your APN account.
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APN Alerts
APN Service
- Measured and Unlimited Services There are a small number of users reporting intermittent connection/reconnection issues with the APN service, however most users should be able to connect without trouble.
Please feel free to contact us if you do have any questions or problems.
Agent Support
For support on the Agent Newsreader, go to the Agent Support Page.
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